Service Call

On the fly service call assignment and notification to technicians instantaneously.

Better queuing, tracking complaint along with increased visibility into the progress of each complaint on each stage

On the fly service call assignment and notification to technicians instantaneously.
Assign Engineer

Easy service engineer assignment, tracking and follow up. Aslo set priority and check status.

Priority and status

Set department vise priority. Visibility into the progress of each complaint on each stage.

Spare management

Spare request, approval, dispatch, delivery, return, repair etc.

Time entry

Time entry will help track your employees anytime anywhere. Know exactly where your time and efforts are going.

Service charges

Reports and graphs to evaluate performance of employee based on efforts spent and quality of work.

Call history

Complete history of service with detail of visits to customer site.

Create a Service Call with details

On the fly service call assignment and notification to technicians instantaneously

Better queuing, tracking complaint along with increased visibility into the progress of each complaint on each stage.

Visibility of previous complaints to technicians for specific customer / product will reduce resolution time.

Flexible reporting to identify patterns of service problems to increase customer satisfaction.

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