Market Mapping

Detail Analysis on Market & Competition

Detail Analysis on Market & Competition

Analyse Market potential and define GTM strategy
Detail analysis

Analyse Market potential and define GTM strategy.

Competitor details

Set department vise priority. Visibility into the progress of each complaint on each stage.

Tagging

Tag Products/ Brand / Region to Sales.

Detail Analysis on Market & Competition

On the fly service call assignment and notification to technicians instantaneously

Better queuing, tracking complaint along with increased visibility into the progress of each complaint on each stage.

Visibility of previous complaints to technicians for specific customer / product will reduce resolution time.

Flexible reporting to identify patterns of service problems to increase customer satisfaction.

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